Dr Jeanne-Louise Moys is a lecturer in Typography & Graphic Communication at the University of Reading (UK). Her interests lie in design pedagogy and user-focused design across both digital and traditional media. In particular, her research investigates how changing the typographic presentation of information can influence users’ judgments and engagement with information. This research has informed her recent consultancy on a project relating to the design of complex legal information published on both print and digital devices. Jeanne-Louise has substantial professional experience in design and editorial roles across a range of genres. Particularly relevant to the COST project, is her experience as lead designer at a Cape Town studio specialising in educational publishing. She currently serves on the committee of the Information Design Association (IDA). Recent and forthcoming publications: Moys, J.L. (forthcoming) ‘Genres and rhetoric in information design.’ in Black, A., Lund, O. and Walker, S. (eds). Handbook of Information Design. Farnham: Gower. Moys, J.L. (2014) ‘Typographic layout and first impressions – testing how changes in text layout influence readers’ judgments of documents.’ Visible Language 48:1: 40–67. Moys, J.L. (2014) ‘Investigating readers’ impressions of typographic differentiation using repertory grids.’ Visible Language 47:3: 96–123.